About the company
My client is a highly successful Australian organisation with an expanding national and international presence, offers you the freedom to grow your career within a plush, supportive working environment. Due to continued growth they are seeking experienced residential home loan professionals to join their Home Loan Variation and Relationship team.
About the role
As a Home Loan Variation Specialist, you will become a vital member of the team, providing high level service to clients. You will manage the processes from initial query to vary their existing home loan structure, manage the packaging and submitting a pipeline of variation queries generated by inbound calls, emails and referrals whilst managing client relationship.
- Liaising with the customers on their home loan variation query
- Manage relationship with clients and 3rd parties to get repeat business whilst providing them outstanding service and support
- Liaise with internal departments to keep a track of the application and raise escalations where required with stake holders (credit teams, wealth teams, etc)
- Keep clients updated with their application and analyse their needs to explore cross-selling opportunities
Skills & Expertise
- You must have proven experience in home loans and client service
- You hold outstanding written and verbal communication skills
- You possess a desire to be extremely productive coupled with excellent work quality
- A great working environment, supportive management and professional & friendly co-workers
- Assistance in developing and evolving your skills to ensure your capabilities are further developed through coaching and mentoring
- Long term career progression within investment bank
How to apply
Click on the APPLY button or contact Ankit Patwa on (02) 9240 6368 for a confidential discussion.