Client & Operational Support Analyst

Company Overview

Our clients business is all about payments. They deliver innovative, reliable, secure payment solutions for various businesses and they are seeking a self-motivated Client & Operational Support Analyst. 

Role Overview 

The purpose of the position is to be the first point of contact for all client and stakeholder issues related to our clients products and services.

The primary responsibilities of the Client Support Analyst position is to receive, document, and analyse client issues, using all available resources and capabilities to quickly resolve issues if possible, properly escalating the remainder, utilising excellent client service skills.

Skills & Experience

  • Experience in the financial services industry preferably in a client service area dealing with transactional banking matters
  • Call centre, help desk or service desk experience
  • Good computer literacy including Microsoft office systems
  • Financial literacy, working knowledge of financial accounts and statements
  • Tertiary qualifications in a finance or technology discipline or equivalent experience

What’s on Offer

If you believe you meet the required skills and have the right motivations please click on the ‘APPLY’ button or contact Anthony Ayoub on +61 2 9240 6315. 

Client & Operational Support Analyst

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