Mental health and Innovation Manager | Life Insurance

Company Overview

Profusion have been engaged exclusively by this award winning Life Insurer to recruit for a mental health and innovation Manager to work across their Retail and Group Life Insurance claims functions. This is a newly created position that sits within a specialist claims division which is responsible for all health and wellness practices related to claims matters.
Role Overview
The role exists to develop and deliver innovative solutions across the claims mental health strategy in particular to ensure that the claims function is leading in the industry in its approach and provision of mental health and holistic support to claimants:

  • Implement and innovate across mental health strategies and frameworks
  • Lead and manage a team of mental health professionals (clinical psychologists) to provide expertise that supports optimal claims management in areas of recovery and wellness
  • Collaborate with stakeholders to develop and deliver new and best practice initiatives in the areas of holistic and mental health support
  • Manage relationships with organisations and potential providers to ensure tailored services are provided to customers

Skills and Experience
This is a high profile role that will be key to the claims departments success in implementing Mental Health strategies as such the right candidate will need to demonstrate:

  • Proven experience in a people leadership capacity with the ability to drive results and build an all-encompassing culture
  • Demonstrated industry leadership and presence in Mental Health
  • Understanding of Life Insurance and the claims management framework
  • Tertiary qualification (Psychology)
  • Experience in developing and implementing key strategic initiatives


if this role is of interest please apply now as directed. For a confidential discussion please call Sean Allan on 0447312201 or e-mail

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Mental health and Innovation Manager | Life Insurance

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