Onboarding Client Services Officer – Mortgage lending

Company Overview 

Our client is a leading Global Bank with a strong presence within the Banking Industry. Totally customer-centric they are committed to attracting high performing people, offering a positive and collaborative working environment, where career development is strongly encouraged and supported.

Role Overview

As an On-boarding Mortgage Consultant, you will ensure the customer on-boarding process is executed smoothly & efficiently.

Your daily responsibilities include:

  • Contacting customers over the phone and having detailed conversations in relation to their new mortgage and the process moving forward.
  • Continuously checking & validating documents and information.
  • Proactively following up outstanding information.
  • Identifying opportunities to cross sell other bank products.

Skills & Experience

  • Strong customer service experience in a face to face or call centre environment.
  • Retail banking or Mortgage lending experience would be desirable.
  • Experience in cross selling other products would be high recommended.
  • Ability to work in a fast-paced & agile environment.
  • Outstanding verbal and written communication skills.

What’s on Offer

Our client maintains a ‘family-like’ environment, providing ongoing support & work-life balance. You will be liaising with various internal & external stakeholders; opening up endless career progression opportunities.

Contact Mona Saab 02 9240 6390 for more information or Apply Now 

Onboarding Client Services Officer - Mortgage lending

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