Detail your current role & tenure with Profusion:
Recently starting with Profusion Group my role as Client Services Manager has a two prong approach.
I will be responsible for overseeing the management of Profusion Groups Key & PSA Accounts ensuring our account management process runs efficiently and effectively. I will also be responsible for supporting our Human Capital business with all future projects and developments.
Previous roles and experience:
I worked with Ambition Group from 2011 to 2017, being ultimately responsible for the management of all PSA accounts. This came down to coordinating and completing tender responses, reviewing and negotiating contracts as well as being the main point of contact for any additional requirements.
Prior to that I had worked for a boutique serviced office company based here in Sydney running the day to day operations and managing the front office staff including Reception, Administration, Sales, Accounts and IT.
After leaving school I completed a Certificate IV through Access Training Group in Frontline Management.
Interesting fact about you
I delivered my best friends child at home………. Yes! An unintentional home birth. Both the most amazing and scariest thing I have ever experienced!!