Customer Service Consultant- Remediation

Work Type: Contract or Temp
Location: Sydney
  • $350 p/d + super
  • 6 month contract +
  • North Sydney
Company Overview

Our client, one of Australia’s leading Life Insurance Companies

Role Overview

In this role, you will; 

  • Be the first-point of contact for phone and email based enquiries for customers. 
  • Provide extraordinary customer service and take ownership of client queries.
  • You’ll work to deadlines to meet our customer’s needs and liaise with the other teams to problem solve and deliver solutions.
  • Work in a fast moving and ever changing environment where you will be required to provide a consistent specialist client experience. 
  • Able to work on a rotating roster Mon. to Fri. 

Skills & Experience

  • You will have demonstrated  Customer Service experience
  • Ideally have experience working with remediation 
  • Banking experience essential 
  • Currently Studying, recent graduate, or hold a degree qualification; 
  • Demonstrate exceptional communication skills; both written and verbal;
  • The ability to handle objections and have the resilience to problem solve and think outside the square; and
  • You will have the ability to adapt to change with ease and cope with challenging tasks.

What’s on offer?

  • Join a supportive team environment
  • Potential temp to perm 
  • The opportunity for long term career growth

**Australian Citizens or Permanent Residents Only Please Apply.

Click on the APPLY button or contact Sarah McGuinness on 02 9240 6392.